We are committed to safeguarding the privacy of our clients in accordance with the General Data Protection Regulation (GDPR) in the UK. This policy outlines how we collect, use, disclose, and protect your personal information when you use our services for career guidance.

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Information We Collect

To provide our services effectively, we may collect the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number, nationality, and identification documents.

• Educational Background: Academic records, qualifications, and transcripts.

• Career Information: Work experience, CV, career goals, and interests.

• Application Details: University application forms, personal statements, personal essays, motivational letters and reference letters.

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How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide personalised career guidance and assist with applications for university, apprenticeships, summer schools, gap year schemes or jobs.

• Communication: To contact you regarding your inquiries and meetings, and give feedback on work.

• Improvement of Services: To improve and personalise our services based on your feedback and engagement.

• Compliance: To comply with legal obligations and protect against potential legal claims.

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Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided your explicit consent for us to process your personal data.

• Contractual Necessity: To fulfil our contractual obligations to you.

• Legal Obligations: To comply with our legal obligations under applicable laws.

• Legitimate Interests: To pursue our legitimate interests in providing and improving our services.

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Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with Legal Authorities when required by law or to protect our rights and safety.

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Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

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Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

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Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: To request access to the personal data we hold about you.

• Rectification: To request correction of inaccurate or incomplete data.

• Erasure: To request the deletion of your personal data under certain conditions.

• Restriction: To request the restriction of processing your data under certain circumstances.

• Portability: To receive your personal data in a structured, commonly used format.

• Objection: To object to the processing of your data based on legitimate interests.

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Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email.